Cultural Competency Resources

Supporting culturally responsive care for diverse patient communities

These resources are designed to support healthcare staff in providing culturally responsive care. They offer guidance, tools, and information to help you understand and meet the needs of patients from diverse cultural, linguistic, and spiritual backgrounds. Whether you’re working with Aboriginal and Torres Strait Islander communities, refugees, or non-English speaking patients, these resources help ensure care is respectful, inclusive, and effective.

At Northern Doctors / Northern Health we acknowledge the traditional custodians of the land on which our campuses are built — the Wurundjeri people — and pay our respects to Elders past and present. We value and include people of all backgrounds, genders, cultures, religions, abilities, sexualities and identities.

Resources by Group


Why These Resources Matter

These resources support culturally responsive care by helping you:

  • Communicate effectively with patients and families from diverse backgrounds
  • Understand different cultural, linguistic and religious needs
  • Provide care that respects cultural and spiritual differences
  • Access interpreter services, translated materials, and tailored support

What You’ll Find

  • Cultural-specific guides and information, tailored for different community groups
  • AUSLAN interpreting services and downloadable communication tools
  • Interpreting and translation support via TALS
  • Reference materials for asylum seekers, refugees, and non-English speaking patients
  • Information and support for working with Aboriginal and Torres Strait Islander patients